Terms of Service

1. Who we are

Orbit Marketing is published and sold by Mushnor Heritage Resources (Registration No. 201803323851 (002884313-T)), No 2-12-13A, Solaria Residences, Medan Rajawali, Sungai Ara, 11900 Bayan Lepas, Pulau Pinang(“we”, “us”, the “vendor”). “You” means the person or business that buys or uses a license. For any questions about these terms, contact support@builtbypali.com.

2. The license grant

When your payment is verified, we grant you a lifetime, one-time, per-app license to install and use Orbit Marketingto run marketing for your own business. “Lifetime” means the license does not expire for the app version family you purchased and includes the free updates we publish for that app. The license is a right to use the software. It is not a sale of the software itself, which remains our property (see clause 7).

The current license is priced at RM 249.00, paid once, for one app, and works across macOS.

3. License terms (honor system)

Orbit Marketing is local-first and runs fully offline, so these terms are not enforced by a server. We rely on your good faith to honor them:

• One user. A license is for a single user.
• Up to two devices. You may install and use it on up to two devices that you own or control.
• Tied to your email. Your license key is issued against the email you provide at purchase.
• Non-transferable. You may not sell, sublicense, rent, lend, or otherwise transfer your license or key to another person or business. Sharing your key publicly is not permitted.

If you need more users, more devices, or a transfer (for example, a change of business owner), email support@builtbypali.com and we will help where we reasonably can.

4. Acceptable use

You agree not to:

• Copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the software, except to the extent Malaysian law expressly permits;
• Circumvent or remove license, security, or attribution mechanisms;
• Use the software to break the law, including for fraud, scams, or deceptive advertising;
• Send unsolicited bulk marketing, market to people who have opted out, or use a contact list you have no lawful basis to contact;
• Resell, redistribute, or offer the software as a service to third parties;
• Use the software in any way that could damage, disable, or impair it or others’ use of it.

You are responsible for the accuracy and lawfulness of the data you enter and the records you keep.

5. Your responsibilities for the marketing you send

Orbit Marketingruns on your own Mac and holds your contacts’ personal data (their name, phone number, email address, tags and notes). You remain the data user and controller of that data under Malaysia’s Personal Data Protection Act 2010, and you are responsible for collecting it with the proper consent, securing it, retaining it, honouring opt-outs and disclosing it lawfully (see the Privacy Policy).

You are solely responsible for what you send and publish. That includes having a lawful basis to contact each person on your list, keeping your claims truthful, and complying with the current rules of every channel you connect: Meta (Facebook, Instagram, Threads and WhatsApp), TikTok, Google and your email provider. Those platforms set their own advertising, messaging and API policies and revise them without reference to us. Orbit Marketing prepares and, where you have connected an approved channel, delivers your content, but it does not vet it and it does not discharge your obligations.

Access to a channel is granted by that platform, not by us. If a platform changes its terms, withdraws your API access, rejects an ad, or suspends your account, publishing or sending through that channel may stop working, and that is outside our control. Ad spend is charged by the ad platform directly to your own account. The approval gate and the caps in the app are a safeguard you configure, not a guarantee against a platform’s own billing.

6. Subscriptions (sync & AI): separate terms

The lifetime license above is a one-time purchase. The optional add-ons (encrypted sync across your devices and apps and the AI assistant) are sold as a separate recurring subscription. These subscription terms apply only if you choose to subscribe:

• Auto-renew. Subscriptions are billed monthly and renew automatically each month until you cancel.
• Cancellation. You can cancel anytime; your subscription stays active until the end of the current paid month and is not renewed after that.
• No partial-month refund. We do not refund the unused part of a month (see the Refund Policy).
• Price changes. We may change subscription pricing with reasonable prior notice; changes take effect on your next renewal.
• Effect on your data. Cancelling a subscription stops sync and AI features. Your lifetime license and the data already on your device are not affected, and the app keeps working offline.

7. Intellectual property

All rights, title, and interest in the Orbit Marketing software, its name, logo, design, and documentation belong to us and our licensors. Nothing in these terms transfers ownership of the software to you. Your contacts, campaigns and the content you create with the app, however, are and remain yours. We make no claim over them (see the Privacy Policy).

8. Disclaimer of warranties

Orbit Marketing is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software will be error-free, uninterrupted, or that it will meet every regulatory requirement for your business. Orbit Marketing is a marketing tool, not legal, advertising-compliance or business advice. We do not guarantee any marketing result: reach, engagement, leads, sales or ranking. Content the AI drafts, research it gathers, and any go/no-go score it produces are starting points for your own judgement, and you should check them before you publish or spend. Nothing it produces is advice on your obligations under the PDPA or under any platform’s policies. Consult a qualified adviser where needed.

9. Limitation of liability

To the maximum extent permitted by Malaysian law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of or inability to use the software. Our total aggregate liability to you for any claim relating to the software or these terms is limited to the amount you actually paid us for the license or subscription in the twelve (12) months before the claim arose. Nothing in these terms excludes liability that cannot be excluded under Malaysian law.

10. Termination

These terms apply for as long as you use the software. We may suspend or terminate your license if you materially breach these terms (for example, by reselling your key or using the software unlawfully). On termination you must stop using the software. Because the app is local-first, your data on your device remains under your control.

11. Governing law

These terms are governed by the laws of Malaysia, and you submit to the exclusive jurisdiction of the courts of Malaysia for any dispute arising out of or relating to them.

12. Changes to these terms

We may update these terms from time to time. The “Last updated” date above shows the current version. Material changes will be reflected on this page; continuing to use the software after a change means you accept the updated terms.

13. Contact

Questions about these terms? Email support@builtbypali.com.