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How to record client acceptance of deliverables

The Acceptance module records written client confirmation that work was delivered as agreed. It is raised against an issued Statement of Work to avoid retyping scope. You must decide every deliverable as accepted or rejected before issuing. The form posts nothing to your accounts and carries no fees.

What is the acceptance form for?

It is the client's written confirmation that work was delivered and matches their request. It serves as evidence if a dispute arises later. It replaces reliance on silence or deemed acceptance clauses by making the sign-off explicit.

How do I raise the form?

  1. Press New acceptance form. Only issued Statements of Work are offered.
  2. Pick the Statement of Work being signed off. Client, reference, and deliverables are filled in automatically.
  3. Note that deliverables are copied, not linked. Revising the Statement of Work later does not change this form.
  4. Add delivery dates or notes, then save.

How do I record client decisions?

  1. Click the row to open the form. Each deliverable shows Accepted and Rejected options.
  2. Press the button matching the client's decision. The date is stamped automatically.
  3. Press the same button again to clear a decision if made in error while the form is a draft.
  4. Check the top line for a running count of accepted, rejected, and undecided items.

How do I issue and use the form?

  1. Press Issue once every deliverable has a decision. The app refuses if any remain undecided.
  2. Decisions are frozen after issuing. Changes require a revision, not an edit.
  3. Download PDF for the signed copy. It lists each deliverable, decision, date, and signature block.
  4. Open the Statement of Work and bill the stage this acceptance unlocked.

What does this do to my accounts?

Raising, deciding, or issuing the acceptance form posts nothing to your accounts. It carries no fee or payment schedule. The first accounting entry is the invoice you raise on the Statement of Work afterwards, which is a separate decision.

What this does to your books

Raising the form posts nothing. It carries no fee and no payment schedule. Accepting a deliverable does not bill anything. Issuing posts nothing. The first entry in your accounts from this chain is the invoice you raise on the Statement of Work afterwards.
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Questions, answered

Does accepting a deliverable create an invoice?

No, accepting a deliverable does not bill anything. You must go to the Statement of Work and press Bill this on the matching stage to raise the invoice. This ensures a person makes the billing decision.

Can I edit an issued acceptance form?

No, decisions are frozen once the form is issued. Changing one afterwards would rewrite what the client signed. If the client changes their mind, you must create a revision instead of editing the original.

What happens if I reject a deliverable?

A rejected deliverable is not a failure of the document. It is the record that the client asked for more work. This rejection serves as the starting point for a variation order or revision later.