Skip to content
Orbit POS

Guides

How to close a till shift

Updated · Orbit POS

How do you close a till shift?

To close a till shift, count the cash in the drawer, compare it with the cash the till expects (the opening float plus cash sales, minus cash refunds and payouts), and record the difference as the variance with a reason. A good POS shows the variance before you commit, so a miscount can be recounted rather than booked.

What are a float, expected cash and a variance?

Float

A float is the fixed amount of small notes and coins placed in the drawer at the start of a shift so the cashier can give change.

Variance

A variance is the difference between the cash actually counted in the drawer at close and the cash the till says should be there.

LineExample (RM)
Opening float200.00
Plus cash sales1,486.50
Minus cash refunds12.00
Minus payouts from the drawer40.00
Expected cash1,634.50
Counted cash1,629.50
Variance5.00 short

How do you close a shift, step by step?

  1. Stop selling on that drawer and print or view the shift summary.
  2. Count the cash by denomination, notes first, then coins.
  3. Enter the counted amount yourself; never copy the expected figure.
  4. Check the variance the till shows before you commit.
  5. If it is large, recount once before accepting it.
  6. Record a reason for any variance and commit the close.
  7. Take the takings out, leave the next float, and lock the drawer.

What should you do when the drawer is short?

Recount first: most variances are miscounts. Then check for a refund or payout that was handed over but not recorded, a card or DuitNow payment rung up as cash, or change given wrongly. Record what you find. A pattern of small shortages on one person's shifts is worth a quiet conversation, not a public one.

How does Orbit POS handle the shift close?

Orbit POS opens each shift with a float, stamps every sale with the shift it belongs to, and asks for the counted cash at close. It shows the variance before you commit and only ever uses figures a person entered. If you use Orbit Finance, the end-of-day report sends only the cash variance across, because the takings are already in the books from the individual sales.

A till that does the sums for you.

Orbit POS works out SST, variances and time for you, offline.